教師資料查詢 | 類別: 期刊論文 | 教師: 李孟修MENG-HSIU LEE (瀏覽個人網頁)

標題:The effect of work–family conflict on emotional exhaustion and job performance among service workers: the cross–level moderating effects of organizational reward and caring.
學年108
學期1
出版(發表)日期2019/08/12
作品名稱The effect of work–family conflict on emotional exhaustion and job performance among service workers: the cross–level moderating effects of organizational reward and caring.
作品名稱(其他語言)
著者I-An Wang; Hung-Yu Tsai; Meng-Hsiu Lee; Ren-Chang Ko
單位
出版者
著錄名稱、卷期、頁數The International Journal of Human Resource Management 32(14), p.3112-3133
摘要This study reports on the relationships among work–family conflict (WFC), family–work conflict (FWC), emotional exhaustion and task performance of service workers. We also consider the cross-level moderating effects of organizational reward and caring on these relationships. To avoid common method variance, this study collects data from multiple levels, sources and time points. Data were collected from 238 service worker–manager pairs from 33 hotels at two different time points. The results of hierarchical linear modeling show that WFC positively relates to emotional exhaustion. In addition, organization’s caring reduces the influences of WFC on emotional exhaustion. Moreover, organization’s caring attenuates the negative effects of FWC on job performance. These findings have several implications for both future research and practitioners.
關鍵字Work–family conflict (WFC);family–work conflict (FWC);reward;caring;emotional exhaustion
語言英文(美國)
ISSN1466-4399
期刊性質國外
收錄於SSCI;
產學合作
通訊作者Lee, M. H.
審稿制度
國別英國
公開徵稿
出版型式,電子版
相關連結
SDGs
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