A Study of a Nursing Department Performance Measurement System: Using the Balanced Scorecard and the Analytic Hierarchy Process
學年 98
學期 1
出版（發表）日期 2009-12-01
作品名稱 A Study of a Nursing Department Performance Measurement System: Using the Balanced Scorecard and the Analytic Hierarchy Process
作品名稱（其他語言）
著者 Chu, Hsuan-Lien; Wang, Chen-Chin; Dai, Yu-Tzu
單位 淡江大學會計學系
出版者 Pitman: Jannetti Publications, Inc.
著錄名稱、卷期、頁數 Nursing Economics 27(6), pp.401-407
摘要 The article presents a study which examines the effect of balanced score card (BSC)-based incentive plan on the financial and non-financial performance of the nursing department in a hospital in Taiwan. The study reveals that BSC-based incentive plan improves patient satisfaction rate, goal achievement rate and blood preparation error rate. It suggests that the plan motivates nurses to exert more effort and enhance their performance.
關鍵字
語言 en
ISSN 0746-1739
期刊性質 國外
收錄於 SSCI
產學合作
通訊作者
審稿制度
國別 USA
公開徵稿
出版型式 紙本
相關連結

機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/64173 )

機構典藏連結