教師資料查詢 | 類別: 期刊論文 | 教師: 牛涵錚 Han-jen Niu (瀏覽個人網頁)

標題:Does Job Standardization Decrease Organizational Citizenship Behavior?
學年98
學期1
出版(發表)日期2009/08/01
作品名稱Does Job Standardization Decrease Organizational Citizenship Behavior?
作品名稱(其他語言)
著者Chen, Li-Chan; Han-Jen Niu; Wang, Yau-De; Yan, Chyan; Tsaur, Sheng-Hshiun
單位淡江大學管理科學學系
出版者Thousand Oaks: Sage Publications, Inc.
著錄名稱、卷期、頁數Public Personnel Management 38(3), pp.39-49
摘要Organizational citizenship behavior (OCB) is of key importance in the workplace. Researchers have discussed numerous motivation factors affecting OCB, but they have not examined the relative contributions of job standardization to OCB. This article describes an empirical study that examined the relationship between job standardization and OCB in the hospitality sector. Regression analysis of survey data from 214 hotel employees supported the relationship between job standardization and OCB. ANOVA analysis revealed that high degrees of job standardization indicate a higher level of OCB.
關鍵字Organizational Citizenship Behavior; Job Standardization; Hospitality
語言英文
ISSN0091-0260
期刊性質國外
收錄於SSCI
產學合作
通訊作者
審稿制度
國別美國
公開徵稿
出版型式紙本
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