How social media fatigue feigning and altering emotion discourage the use of social media
學年 112
學期 2
出版（發表）日期 2024-07-19
作品名稱 How social media fatigue feigning and altering emotion discourage the use of social media
作品名稱（其他語言）
著者 Chang Chien, Yu-ting
單位
出版者
著錄名稱、卷期、頁數 Internet Research 34(4)
摘要 Purpose Social media fatigue (SMF) has been widely recognized; however, previous studies have included various concepts into a single fatigue construct. Fatigue has typically been explored from the stressor-strain-outcome (SSO) or stimulus-organism-response (SOR) perspectives. To further investigate SMF, the authors split it into the two constructs of exhaustion and disinterest. Furthermore, the authors introduced the concept of emotional labor and identified rules that may affect surface and deep acting strategies. Design/methodology/approach The authors designed and conducted a survey to collect data from social networking platform users. Findings Results from 364 users of social networking platforms supported most of the authors' hypotheses. First, most of the display rules affect the choice of deep or surface acting. Second, both types of acting lead to exhaustion, but only surface acting leads to disinterest. Third, discontinuance intention is affected by both types of fatigue. Originality/value This study contributes to SMF research by adding more antecedents (deep and surface acting) based on the emotional labor perspective and showing the impacts of communication rules on emotional labor. In addition, this study also distinguishes disinterest-style fatigue from exhaustion.
關鍵字 Emotional labor;Surface acting;Deep acting;Social media fatigue
語言 en
ISSN 1066-2243
期刊性質 國內
收錄於 SSCI ABS*
產學合作
通訊作者
審稿制度 否
國別 TWN
公開徵稿
出版型式 ,電子版
相關連結

機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/126133 )