Selection of Best Smartphone Using Revised ELECTRE-III Method
學年 107
學期 1
出版(發表)日期 2018-09-07
作品名稱 Selection of Best Smartphone Using Revised ELECTRE-III Method
著者 Chen, I-fei
著錄名稱、卷期、頁數 International Journal of Information Technology & Decision Making 17(6), p.1915-1936
摘要 Since smartphones have become the most prevalent communication tool in the world, a wide variety of low-end to high-end smartphone products are currently available on the market. Choosing a suitable product becomes a challenge due to the problem of feature fatigue. This study developed a smartphone selection procedure for prospective users by incorporating ELECTRE-III method with Kano two-dimensional quality model. An empirical example of 15 smartphones from three different categories, namely, flagship, screen size and price, demonstrated that the credibility matrix of the revised ELECTRE-III had fewer extreme values (0 and 1) than its original counterpart. It was able to clearly distinguish the relative satisfaction of each option in the respective group, particularly for the tied products which could not be discerned by the original ELECTRE-III.
關鍵字 Smartphone;ELECTRE-III method;Kano two-dimensional quality model
語言 en_US
ISSN 1793-6845
期刊性質 國內
審稿制度 0
國別 TWN
出版型式 ,電子版

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