Big data analysis on the business process and management for the store layout and bundling sales
學年 108
學期 1
出版(發表)日期 2019-10-14
作品名稱 Big data analysis on the business process and management for the store layout and bundling sales
作品名稱(其他語言)
著者 Shu-hsien Liao; Yi-Shan Tasi
單位
出版者
著錄名稱、卷期、頁數 Business Process Management Journal 25(7), p.1783-1801
摘要 Purpose – In the retailing industry, database is the time and place where a retail transaction is completed. E-business processes are increasingly adopting databases that can obtain in-depth customers and sales knowledge with the big data analysis. The specific big data analysis on a database system allows a retailer designing and implementing business process management (BPM) to maximize profits, minimize costs and satisfy customers on a business model. Thus, the research of big data analysis on the BPM in the retailing is a critical issue. The paper aims to discuss this issue. Design/methodology/approach – This paper develops a database, ER model, and uses cluster analysis, C&R tree and the a priori algorithm as approaches to illustrate big data analysis/data mining results for generating business intelligence and process management, which then obtain customer knowledge from the case firm’s database system. Findings – Big data analysis/data mining results such as customer profiles, product/brand display classifications and product/brand sales associations can be used to propose alternatives to the case firm for store layout and bundling sales business process and management development. Originality/value – This research paper is an example to develop the BPM of database model and big data/ data mining based on insights from big data analysis applications for store layout and bundling sales in the retailing industry.
關鍵字 Retailing;Business process management;Big data;Database management;Bundling sales, Data mining
語言 en_US
ISSN 1463-7154
期刊性質 國外
收錄於 SSCI ESCI
產學合作
通訊作者
審稿制度
國別 GBR
公開徵稿
出版型式 ,電子版
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