Development key performance indicators of Hostels | |
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學年 | 104 |
學期 | 2 |
發表日期 | 2016-07-03 |
作品名稱 | Development key performance indicators of Hostels |
作品名稱(其他語言) | |
著者 | Juan, Pin-Ju; Juan, Peng-Yu |
作品所屬單位 | |
出版者 | |
會議名稱 | 28th European Conference on Operational Research |
會議地點 | Poznan, Poland |
摘要 | The purpose of this study is to develop indicators of key performance for hostels with a sustainable framework. In order to develop such objective indicators, this study employed a modified Delphi technique. A panel of 16 academic researchers in tourism provided input into developing the indicators. After three rounds of discussion, the panel members reached consensus on the set of indicators. Passing the result of studies, this research will construct an evaluating pattern of the key performance of the competitive advantage to evaluate the standard operational procedure (sop) of the hostels. |
關鍵字 | Hostels;Competitive advantage;Balanced Scorecard;BSC;Modified Delphi method |
語言 | en |
收錄於 | |
會議性質 | 國際 |
校內研討會地點 | 無 |
研討會時間 | 20160703~20160706 |
通訊作者 | |
國別 | POL |
公開徵稿 | |
出版型式 | |
出處 | 28th European Conference on Operational Research |
相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/108076 ) |