A hybrid model for selection of an outsourcing provider
學年 100
學期 1
出版（發表）日期 2011-10-01
作品名稱 A hybrid model for selection of an outsourcing provider
作品名稱（其他語言）
著者 Liou, James J.H.; Wang H.S.; Hsu, C.C.; Yin, S.L.
單位
出版者
著錄名稱、卷期、頁數 Applied Mathematical Modelling 35(10), pp.5121–5133
摘要 Outsourcing is a good strategy for firms that need to reduce operating costs and improve competitiveness and it is important that firms scientifically select appropriate outsourcing providers. Some efforts have been made to find systematic ways to deal with outsourcing problems, but these efforts incorrectly assumed that the criteria used in the decision process are independent, which is not true in the real world. In this study, we propose a new hybrid multiple criteria decision-making (MCDM) model, which addresses the dependent relationships between the various criteria. The relations-structure among the criteria is built with the aid of the decision-making trial and evaluation laboratory (DEMATEL) method. Decision-makers tend to hold diverse opinions about their preferences due to incomplete information and knowledge, or inherent conflict between various departments. We further used the fuzzy preference programming and the analytic network process (ANP) to form a model for the selection of partners for outsourcing providers. The proposed model can help practitioners improve their decision making process, especially when criteria are numerous and inter-related. The method is demonstrated using data from a Taiwanese airline.
關鍵字 Outsourcing;Fuzzy preference programming;ANP;Decision-making trial and evaluation laboratory (DEMATEL);MCDM
語言 zh_TW
ISSN
期刊性質 國內
收錄於
產學合作
通訊作者
審稿制度 0
國別 TWN
公開徵稿
出版型式 ,電子版
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