教師資料查詢 | 類別: 期刊論文 | 教師: 吳坤山 WU, KUN-SHAN (瀏覽個人網頁)

標題:Are lodging really go green? Empirical investigation of the sustainability practice from the hoteliers by IPA analysis
學年
學期
出版(發表)日期2013/12/01
作品名稱Are lodging really go green? Empirical investigation of the sustainability practice from the hoteliers by IPA analysis
作品名稱(其他語言)
著者Wu, Kun-Shan; Teng, Yi-Man; Huang, Di-Man
單位淡江大學企業管理學系
出版者Zhengzhou City: Zhengzhou University
著錄名稱、卷期、頁數Life Science Journal, 10(4), pp.418-427
摘要This study aims to examine hoteliers’ perceived importance and performance of green hotel seal criterion factors in the Taiwan hotel industry by using an Importance–Performance Analysis (IPA). Empirical data obtained from hoteliers can identify attributes that hoteliers consider as important but performance as unsatisfactory. The IPA grids illustrated that our results reveal the sustainability activities that hoteliers rated as highly important and performed well are related to water and energy conservation saving, reduce waste, and refrain from providing single-use type bathroom supplies. The value factor fell into the Concentrate Here quadrant; such as establish annual baseline metrics of its energy, water, single-use product consumption, and waste material disposal, participate in related community activities and customer feedback improvement. These items within quadrant II labeled as “concentrate here” imply that hoteliers in Taiwan should focus more resources on improving their performance in the development of green hotel as neglecting these items could threaten the long-term development of green hotel. Implications for Taiwan hoteliers and researchers were discussed.
關鍵字Green hotel; Importance-Performance Analysis (IPA)
語言英文(美國)
ISSN1097-8135
期刊性質國外
收錄於
產學合作
通訊作者Teng, Yi-Man
審稿制度
國別中國
公開徵稿
出版型式電子版;紙本
相關連結
SDGs
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