The Relationships among Brand Image, Brand Trust, and Online Word-of-Mouth: an Example of Online Gaming
學年 98
學期 1
發表日期 2009-12-08
作品名稱 The Relationships among Brand Image, Brand Trust, and Online Word-of-Mouth: an Example of Online Gaming
作品名稱(其他語言)
著者 Liao, S. H. ; Chung, Y. C.; Widowati, R.
作品所屬單位 淡江大學管理科學學系
出版者
會議名稱 Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on
會議地點 Hong Kong
摘要 This study mainly investigates the relationships among brand image, brand trust, and online word-of-mouth. The present study collects 317 players of the online game ¿World of Warcraft¿ to empirically investigate the relationships among brand image, brand trust, and online word-of-mouth, and examines the moderating effect of experience. By manipulating structural equation modeling (SEM), the research results indicate that brand trust serves as a partial mediator between brand image and online word-of-mouth. The other findings specify the substantial moderating effect of experience in brand image, brand trust, and online word-of-mouth.
關鍵字 Brand image;brand trust;moderating effect;online word-ofmouth;structural equation modeling
語言 en
收錄於
會議性質 國際
校內研討會地點
研討會時間 20091208~20091211
通訊作者
國別 HKG
公開徵稿 Y
出版型式
出處 Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on, pp.2207-2211
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