Relationship models of experience satisfaction in residential refurbishment
學年 100
學期 2
出版（發表）日期 2012-07-01
作品名稱 Relationship models of experience satisfaction in residential refurbishment
作品名稱（其他語言）
著者 Chang, Horng-Jinh; Huang, Chih-Wen; Lien, Ching-Yu
單位 淡江大學經營決策學系
出版者 Lagos: Academic Journals
著錄名稱、卷期、頁數 African Journal of Business Management 6(28), pp.8446-8458
摘要 Economic development and changing lifestyles have resulted in changes in residential living quality of consumers and increasing demand for residential interior refurbishment. There are different types of residential interior refurbishment services with the two most common types being self-design and hiring of contractors and designers for both design and construction. Different types of residential interior refurbishment may lead to different levels of consumer experience. In terms of evaluating the process of residential interior refurbishment and design from the perspective of consumers, neither domestic nor foreign studies have developed a relationship model of consumer experience. Thus, this study conducted convenience sampling among households in the Taipei metropolitan area that had undergone residential refurbishment in the past three years and collected a total of 601 valid questionnaires. The results suggest that among the relationships of satisfaction between the various types of residential refurbishment experiences, significant positive impact was found between intellectual experience and value experience, affective experience and value experience, intellectual experience and behavioral experience as well as sensory and affective experience.
關鍵字 Residential refurbishment;experience;satisfaction;contractor;designer
語言 en
ISSN 1993-8233
期刊性質 國外
收錄於 SSCI
產學合作
通訊作者 Lien, Ching-Yu
審稿制度
國別 NGA
公開徵稿
出版型式 紙本
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