Exploring Citizens' Visions of 2020 E-government in Taiwan : Results from a 2008 Scenario Workshop
學年 98
學期 1
出版（發表）日期 2010-01-01
作品名稱 Exploring Citizens' Visions of 2020 E-government in Taiwan : Results from a 2008 Scenario Workshop
作品名稱（其他語言）
著者 Hu, Lung-teng; Chen, Don-yun; Tseng, Kuan-chiu
單位 淡江大學公共行政學系
出版者 Hershey, Pa.: Information Science Reference
著錄名稱、卷期、頁數 Citizens and E-Government: Evaluating Policy and Management, pp.376-399
摘要 "Why do citizens not use government e-services when they are provided?" This is a question always bothering academics and practitioners of e-government. This chapter will argue that, although e-government initiatives usually are advocated as "consumer- or citizen-centered" reform efforts, the initial plans to implement them are, at best, paternalistic. The authors further argue that citizens should play a critical role in initiating e-government and make those initiatives more citizen-centric. This chapter presents the case of the "2020 E-government Scenario Workshop," which was held in the fall 2008 in Taiwan, to provide evidence for our argument. By discussing the results of the workshop, this chapter live but will also show that a problem of professional asymmetry still exists in e-government planning. Further, the authors ask how elected officials can be convinced to adopt citizens' visions and plans, as their reluctance presents an obstacle that should be overcome. Despite these challenges, the authors wish to emphasize that e-government planning is in need a paradigm shift from a technocrat-driven to a citizen-centric model.
關鍵字
語言 en
ISBN 9781615209316
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