To Cross or not to Cross the Boundaries? A Reflection on Electronic Public Service Integration
學年 99
學期 2
出版(發表)日期 2011-07-01
作品名稱 To Cross or not to Cross the Boundaries? A Reflection on Electronic Public Service Integration
作品名稱(其他語言)
著者 Tseng, Kuan-chiu; Hu, Lung-teng
單位 淡江大學公共行政學系
出版者 Hershey, Pa.: Information Science Reference
著錄名稱、卷期、頁數 Electronic Governance and Cross-Boundary Collaboration: innovations and advancing tools, pp.1-22
摘要 To explore the reasons why certain services could not be digitally integrated and fully provided online, some focus-group interviews were conducted with key officials of the municipal departments mentioned above. Governmental insiders were able to offer some compelling factors which critically influence the integration of e-services. Surprisingly, some officials raised challenges: Is it merely rhetoric or is it imperative to integrate full services across departmental boundaries under e-governance? Research results and implications for electronic cross-boundary governance will be discussed in this chapter.
關鍵字
語言 en
ISBN 9781609607531
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