| The role of personality traits in online consumer complaint behavior and service recovery expectation | |
|---|---|
| 學年 | 97 |
| 學期 | 1 |
| 出版（發表）日期 | 2008-10-01 |
| 作品名稱 | The role of personality traits in online consumer complaint behavior and service recovery expectation |
| 作品名稱（其他語言） | 人格特質在網路消費者抱怨行為及服務補救上所扮演之角色 |
| 著者 | Chang, Chiao-chen; Huang, Jen-hung |
| 單位 | 淡江大學企業管理學系 |
| 出版者 | Scientific Journal Publishers |
| 著錄名稱、卷期、頁數 | Social Behavior and Personality: an international journal 36(9), pp.1223-1232 |
| 摘要 | Previous studies have found that various nonverbal behaviors performed by women are associated with men approaching. A female confederate was instructed either to smile or to not smile at a man when entering a bar. It was found that those men who were smiled at approached the woman and considered her more favorably. This effect is explained in accordance with studies that found smiling enhanced attractiveness and that a smile is interpreted to be a signal of a woman's interest towards a man. |
| 關鍵字 | courtship behavior; nonverbal influence; smile |
| 語言 | en |
| ISSN | 0301-2212 |
| 期刊性質 | 國外 |
| 收錄於 | SSCI |
| 產學合作 | |
| 通訊作者 | |
| 審稿制度 | |
| 國別 | NZL |
| 公開徵稿 | |
| 出版型式 | 紙本 |
| 相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/55654 ) |
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