An Exploratory Study of Trust Dynamics in Work-Oriented Virtual Teams
學年 97
學期 2
出版（發表）日期 2009-07-01
作品名稱 An Exploratory Study of Trust Dynamics in Work-Oriented Virtual Teams
作品名稱（其他語言）
著者 Kuo, Feng-yang; 游佳萍; Yu, Chia-ping
單位 淡江大學資訊管理學系
出版者 Wiley-Blackwell
著錄名稱、卷期、頁數 Journal of Computer-Mediated Communication 14(4), pp.823-854
摘要 This study explores trust development and maintenance in temporary, work-oriented virtual teams, and examines the effect of trust on communication and cohesiveness. Results suggest that for work-oriented virtual teams formed on a temporary basis, members swiftly develop calculus-based trust in order to assess the outcomes and costs of maintaining team relationships. Members also rely on prior knowledge to determine other members' competence so that they can make predictions about one another's behaviors. Thus, both calculus-based and knowledge-based trust play accentuating roles in the initial development of work-oriented virtual teams. Identification-based trust also develops swiftly initially, but is relatively insignificant compared to the other two types of trust. Finally, initial trust may correlate to both later communication and later cohesiveness.
關鍵字
語言 en
ISSN 1083-6101
期刊性質 國外
收錄於
產學合作
通訊作者
審稿制度 否
國別 TWN
公開徵稿
出版型式 ,電子版
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