Exploring knowledge contribution from an OCB perspective
學年 95
學期 2
出版(發表)日期 2007-04-01
作品名稱 Exploring knowledge contribution from an OCB perspective
作品名稱(其他語言)
著者 游佳萍; Yu, Chia-ping; 朱彩馨; Chu, T. H.
單位 淡江大學資訊管理學系
出版者 Elsevier
著錄名稱、卷期、頁數 Information & Management 44(3), pp.321-331
摘要 As participation in virtual community becomes popular, it is important to know how to encourage individuals to contribute actively and assist other members share their expertise. Through the lens of organizational citizenship behavior (OCB), we explored the factors that facilitate voluntary knowledge sharing in a virtual community. We examined OCB in online gaming communities in which various behaviors can contribute to the community (the team) or to individuals (team members). Our aim was to gain insight into ways of creating an environment that facilitated voluntary sharing of knowledge. Our findings suggested that effective leader–member exchange relationships, the attractiveness of the group to individuals, and affection similarity were important in establishing a virtual environment within which voluntary contributions could be promoted effectively. In addition, our study suggested that better quality leader–member exchange relationships and positive affection toward the virtual team enhanced OCB.
關鍵字 Leader–member exchange;Organizational citizenship behavior;Knowledge sharing;Virtual community
語言 en
ISSN 0378-7206
期刊性質 國內
收錄於
產學合作
通訊作者
審稿制度
國別 TWN
公開徵稿
出版型式 ,電子版
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