期刊論文

學年 114
學期 1
出版(發表)日期 2025-08-01
作品名稱 Online brand equity for higher education in Taiwan: conceptualization, scale development, and validation
作品名稱(其他語言)
著者 Shui Lien Chen; Chiu Zyun Hiew
單位
出版者
著錄名稱、卷期、頁數 Journal of Marketing for Higher Education 35(2), p.262-279
摘要 The brand equity of higher education institutions differs from that of a firm. In the field of education, a university is a brand chosen by students and parents, with graduates eventually becoming the products of that brand. The development of the Internet has led to considerable changes in higher education, and no scale exists to measure universities’ online brand equity. The present study develops a scale to measure higher education online brand equity (HEOBE). This exploratory study developed dimensions in five stages, and exploratory factor analyses were conducted to ensure that HEOBE scale items were comprehensible. Using an online survey, 769 usable responses were obtained, providing verification of 32 items in the following eight dimensions: institutional reputation, e-campus performance, brand identification, e-campus information, faculty competency, perceived value, brand loyalty, and campus perception. This framework provides a set of valuable measurement tools for higher education administrators.
關鍵字 Higher education marketing; online brand equity; higher education online brand equity scale (HEOBE); e-campus performance; e-campus information
語言 en_US
ISSN 0884-1241
期刊性質 國外
收錄於 SSCI Scopus ABS* NotTSSCI
產學合作
通訊作者
審稿制度
國別 USA
公開徵稿
出版型式 ,電子版
相關連結

機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/129432 )