期刊論文
學年 | 109 |
---|---|
學期 | 2 |
出版(發表)日期 | 2021-04-27 |
作品名稱 | COVID-19 event strength, psychological safety, and avoidance coping behaviors for employees in the tourism industry |
作品名稱(其他語言) | |
著者 | Ni, Yensen |
單位 | |
出版者 | |
著錄名稱、卷期、頁數 | Journal of Hospitality and Tourism Management 47, p.431-442 |
摘要 | The impact of COVID-19 on the emotions or behaviors of employees in tourism enterprises would be worthwhile for investigation since COVID-19 has harmed not only people's health and lives but also most tourism enterprises. By identifying the effect of COVID-19 event strength on avoidance coping behaviors, the behaviors isolated from customers unlikely beneficial for tourism enterprises, we not only revealed that COVID-19 event strength indirectly affects avoidance coping behaviors through either the fear of external threat or psychological safety, but also disclosed that supervisor safety support would moderate the effect of psychological safety on such coping behaviors. We argue that understanding potential causes, such as the fear of external threat and psychological safety, and identifying possible solutions, like supervisor safety support, may be key factors for restarting tourism enterprises successfully under the severe impact of the COVID-19 pandemic. |
關鍵字 | COVID-19 event strength;Fear of external threat;Psychological safety;Supervisor safety support;Avoidance coping behaviors;Tourism employees |
語言 | en_US |
ISSN | 1447-6770 |
期刊性質 | 國外 |
收錄於 | SSCI |
產學合作 | |
通訊作者 | Yensen Ni |
審稿制度 | 是 |
國別 | USA |
公開徵稿 | |
出版型式 | ,電子版 |
相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/125861 ) |