期刊論文

標題 Modeling turnover intention and job performance: the moderation of perceived benevolent climate
學年 109
學期 1
出版(發表)日期 2020/08/22
作品名稱 Modeling turnover intention and job performance: the moderation of perceived benevolent climate
作品名稱(其他語言)
著者 Chu-Mei Liu; Chou-Kang Chiu
單位
出版者
著錄名稱、卷期、頁數 Review of Managerial Science 14(3), p.611-631
摘要 Drawing upon the conservation of resources theory and ethical climate theory, this study develops a mediation model that explains how job stress influences both job performance and turnover intention via the mediation of positive affect. Based on data from service personnel of international business firms that deal with the high-tech market in Taiwan, the study’s test results show that turnover intention relates to job stress directly and indirectly via the mediation of positive affect, while job performance relates to job stress indirectly via the full mediation of positive affect. Moreover, perceived benevolent climate negatively moderates the relationship between positive affect and turnover intention, but positively moderates the relationship between job stress and job performance. Lastly, managerial implications and research limitations are discussed.
關鍵字 Service personnel;Perceived benevolent climate;Turnover intention;Job stress;Positive affect
語言 中文
ISSN 1863-6691
期刊性質 國外
收錄於 SSCI;
產學合作
通訊作者
審稿制度
國別 德國
公開徵稿
出版型式 ,電子版