期刊論文

標題 Antecedents of Intention to Use CUSS System: Moderating Effects of Self-Efficacy
學年 103
學期 1
出版(發表)日期 2014/12/01
作品名稱 Antecedents of Intention to Use CUSS System: Moderating Effects of Self-Efficacy
作品名稱(其他語言)
著者 Lily Shui-Lien Chen; Karen Iee-Fung Wu
單位
出版者
著錄名稱、卷期、頁數 Service Business 8(4), p.615-634
摘要 The current research attempts to examine the antecedent factors of personal innovativeness, switching costs, and switching barriers affecting flight passengers’ attitude toward the common-use self-service (CUSS) usage which in turn affects their behavioral intention. This research also tests the moderating effect of self-efficacy on the relationships between the antecedents and attitude toward CUSS usage. The results from a survey of 523 respondents from the Taiwanese Taoyuan International Airport indicate that the antecedent factors of personal innovativeness and switching barriers have positive and negative influences, respectively on attitude toward CUSS usage which in turn positively affects the behavioral intention. In addition, self-efficacy plays an important moderating role on the relationships between switching barriers and switching costs on attitude toward CUSS usage. In this article, personal innovativeness is investigated on affecting consumer behavior in the acceptance of IT related innovations. Implications for future research are discussed and limitations noted.
關鍵字 CUSS;Personal innovativeness;Switching barriers;Switching costs
語言 英文
ISSN 1862-8516;1862-8508
期刊性質 國外
收錄於 SSCI;
產學合作
通訊作者 Karen Iee-Fung Wu
審稿制度
國別 德國
公開徵稿
出版型式 ,電子版,紙本