教師資料查詢 | 類別: 期刊論文 | 教師: 艾之涵 AI, CHI-HAN (瀏覽個人網頁)

標題:Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store
學年108
學期1
出版(發表)日期2019/11/01
作品名稱Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store
作品名稱(其他語言)
著者Hung-CheWu; Chi-Han; Ching-Chan Cheng
單位
出版者
著錄名稱、卷期、頁數Journal of Retailing and Consumer Services 51, p.409-420
摘要The objective of this study is to examine the experiential quality of consumers to better understand the relationship impact on their perceived experiential psychological states and experiential outcomes in the retail industry. The data were collected from 548 consumers who completed purchasing items at one Bingo Box in Shanghai, indicating that the proposed model fitted the data. Results will assist retail management in developing and implementing self-service strategies to increase experiential quality and experiential psychological states in order to increase consumer perceptions of experiential outcomes.
關鍵字xperiential quality;Experiential psychological states;Experiential outcomes
語言英文
ISSN0969-6989;1873-1384
期刊性質國外
收錄於SSCI;
產學合作
通訊作者
審稿制度
國別英國
公開徵稿
出版型式,電子版,紙本
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