An Innovative Queue Management System based on Bluetooth Beacon Technology
學年 108
學期 1
發表日期 2019-08-01
作品名稱 An Innovative Queue Management System based on Bluetooth Beacon Technology
作品名稱（其他語言）
著者 Chi-Yi Lin; Guan-Ying Jhu; Siang Siao
作品所屬單位
出版者
會議名稱 The 17th IEEE International Conference on Embedded and Ubiquitous Computing (IEEE EUC 2019)
會議地點 New York, USA
摘要 Most of the existing queue management systems are based on printed paper tickets with a queue number. When a specific customer is called, his/her queue number is shown on a screen accompanied by an acoustic signal. We observed the trend that nowadays most people spend their waiting time using smartphones, which distracts them from noticing the call. In this research, we take advantage of the fact that people pay more attention to their smartphones to design an innovative queue management system which announces the call for a specific customer directly to his/her smartphone by using the Bluetooth beacon technology. Our innovation lies in that beacon devices need not advertise fixed identifiers all the time – we allow a single beacon device to change its advertised identifier dynamically to represent different customers. The paperless queue management system not only protects the environment but also sets customers' mind at ease of using smartphones during their waiting time.
關鍵字 Bluetooth;beacon;QR code;queue management;smartphone
語言 en_US
收錄於
會議性質 國際
校內研討會地點 無
研討會時間 20190801~20190803
通訊作者 Chi-Yi Lin
國別 USA
公開徵稿
出版型式
出處
相關連結

機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/117508 )