教師資料查詢 | 類別: 期刊論文 | 教師: 陳淑娟 CHEN, SHU-CHUAN (瀏覽個人網頁)

標題:Investigating the Effects of Job Demands and Job Resources on Cabin Crew Safety Behaviors
學年102
學期2
出版(發表)日期2014/04/01
作品名稱Investigating the Effects of Job Demands and Job Resources on Cabin Crew Safety Behaviors
作品名稱(其他語言)
著者Chen, Ching-Fu; Chen, Shu-Chuan
單位
出版者
著錄名稱、卷期、頁數Tourism Management 41, p.45-52
摘要Cabin crews are crucial to the cabin safety performance of airlines, and may enhance air travel safety and alleviate passenger concerns. Within the limited literature devoted to cabin crew related research, this study aims to examine the causal relationships among “job demands”, “job resources” and cabin crew safety behaviors. Data from a survey of 339 flight attendants working for Taiwanese international airlines were analyzed using structural equation modeling. A variety of fit indices confirmed the overall model fit, and all the paths in the model were statistically significant. Framed in the context of the job demands-resources model, the results reveal negative causality between “job demands” and “cabin crew safety behaviors”, whereas “job resources” are positively related to “upward safety communication”, “in-role” and “extra-role” safety behaviors. The implications of the results for practitioners and future research are discussed.
關鍵字Job demands;Job resources;Cabin crew;Safety behavior;Upward safety communication
語言英文(美國)
ISSN
期刊性質國外
收錄於SSCI;
產學合作
通訊作者
審稿制度
國別美國
公開徵稿
出版型式,電子版
相關連結
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