教師資料查詢 | 類別: 期刊論文 | 教師: 陳水蓮 Chen, Shui-lien (瀏覽個人網頁)

標題:Antecedents of Intention to Use CUSS System: Moderating Effects of Self-Efficacy
學年103
學期1
出版(發表)日期2014/12/01
作品名稱Antecedents of Intention to Use CUSS System: Moderating Effects of Self-Efficacy
作品名稱(其他語言)
著者Lily Shui-Lien Chen; Karen Iee-Fung Wu
單位
出版者
著錄名稱、卷期、頁數Service Business 8(4), p.615-634
摘要The current research attempts to examine the antecedent factors of personal innovativeness, switching costs, and switching barriers affecting flight passengers’ attitude toward the common-use self-service (CUSS) usage which in turn affects their behavioral intention. This research also tests the moderating effect of self-efficacy on the relationships between the antecedents and attitude toward CUSS usage. The results from a survey of 523 respondents from the Taiwanese Taoyuan International Airport indicate that the antecedent factors of personal innovativeness and switching barriers have positive and negative influences, respectively on attitude toward CUSS usage which in turn positively affects the behavioral intention. In addition, self-efficacy plays an important moderating role on the relationships between switching barriers and switching costs on attitude toward CUSS usage. In this article, personal innovativeness is investigated on affecting consumer behavior in the acceptance of IT related innovations. Implications for future research are discussed and limitations noted.
關鍵字CUSS;Personal innovativeness;Switching barriers;Switching costs
語言英文
ISSN1862-8516;1862-8508
期刊性質國外
收錄於SSCI;
產學合作
通訊作者Karen Iee-Fung Wu
審稿制度
國別德國
公開徵稿
出版型式,電子版,紙本
相關連結
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