教師資料查詢 | 類別: 會議論文 | 教師: 阮聘茹 Juan, Pin-ju (瀏覽個人網頁)

標題:Development key performance indicators of Hostels
學年104
學期2
發表日期2016/07/03
作品名稱Development key performance indicators of Hostels
作品名稱(其他語言)
著者Juan, Pin-Ju; Juan, Peng-Yu
作品所屬單位
出版者
會議名稱28th European Conference on Operational Research
會議地點Poznan, Poland
摘要The purpose of this study is to develop indicators of key performance for hostels with a sustainable framework. In order to develop such objective indicators, this study employed a modified Delphi technique. A panel of 16 academic researchers in tourism provided input into developing the indicators. After three rounds of discussion, the panel members reached consensus on the set of indicators. Passing the result of studies, this research will construct an evaluating pattern of the key performance of the competitive advantage to evaluate the standard operational procedure (sop) of the hostels.
關鍵字Hostels;Competitive advantage;Balanced Scorecard;BSC;Modified Delphi method
語言英文
收錄於
會議性質國際
校內研討會地點
研討會時間20160703~20160706
通訊作者
國別波蘭
公開徵稿
出版型式
出處28th European Conference on Operational Research
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