Tourism involvement, work engagement and job satisfaction among frontline hotel employees
學年 101
學期 2
出版（發表）日期 2013-07-01
作品名稱 Tourism involvement, work engagement and job satisfaction among frontline hotel employees
作品名稱（其他語言）
著者 Chien Mu Yeh
單位 淡江大學國際觀光管理學系
出版者 Kidlington: Pergamon
著錄名稱、卷期、頁數 Annals of Tourism Research 42, pp.214-239
摘要 This study examined the relationship among tourism involvement, work engagement and job satisfaction in the hotel industry. Data was gathered from 336 frontline employees of 20 international hotels in Taiwan and was analyzed via structural equation modeling. Findings show that tourism involvement is positively related to work engagement, while both tourism involvement and work engagement are positively related to job satisfaction. Work engagement was found to partially mediate the relationship between tourism involvement and job satisfaction. Implications for hotel managers, limitations and future research directions are discussed.
關鍵字 tourism involvement;work engagement;job satisfaction
語言 en
ISSN 0160-7383
期刊性質 國外
收錄於 SSCI
產學合作
通訊作者
審稿制度 是
國別 GBR
公開徵稿
出版型式 ,紙本
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