教師資料查詢 | 類別: 期刊論文 | 教師: 許超澤 Chao-Che Hsu (瀏覽個人網頁)

標題:Improving transportation service quality based on information fusion
學年103
學期1
出版(發表)日期2014/09/01
作品名稱Improving transportation service quality based on information fusion
作品名稱(其他語言)
著者James, J.H. Liou; Chao-Che Hsu; Yun-Shan Chen
單位運輸管理學系暨研究所
出版者
著錄名稱、卷期、頁數Transportation Research Part A: Policy and Practice 67, pp.225–239
摘要How to improve transportation service quality and thus attract more passengers to use public transportation systems is an important concern for city governments around the world. In this study, we propose a novel information fusion model that addresses the dependent relationships among the various criteria for a method of non-additive weighted gap analysis aimed at evaluating and improving the service quality of transport systems. The hybrid model remedies prior shortcomings and should be more applicable to real-world situations. The proposed model is applied to a real case study of Taipei city bus companies to demonstrate its usefulness. The resulting analysis and the managerial applications for improving the bus service quality are also discussed with regards to the current policies of Taipei city.
關鍵字Bus;Service quality;DEMATEL;Fuzzy integral;ANP
語言英文
ISSN1879-2375
期刊性質國外
收錄於SCI;SSCI;
產學合作
通訊作者
審稿制度
國別英國
公開徵稿
出版型式,電子版,紙本
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