教師資料查詢 | 類別: 期刊論文 | 教師: 歐陽良裕 Ouyang, Liang-yu (瀏覽個人網頁)

標題:Using a QCAC-Entropy-TOPSIS approach to measure quality characteristics and rank improvement priorities for all substandard quality characteristics
學年102
學期2
出版(發表)日期2014/04/01
作品名稱Using a QCAC-Entropy-TOPSIS approach to measure quality characteristics and rank improvement priorities for all substandard quality characteristics
作品名稱(其他語言)
著者Ouyang, Liang-Yuh; Chen, Kuen-Suan; Yang, Chun-Ming; Hsu, Chang-Hsien
單位淡江大學管理科學學系
出版者Abingdon: Taylor &; Francis
著錄名稱、卷期、頁數International Journal of Production Research 52(10), pp.3110-3124
摘要A key issue faced within the manufacturing industry is determining how to measure quality characteristics and prioritise improvements to be made to all substandard quality characteristics of a product with respect to resource requirements and performance improvement potential. This study proposes a QCAC–Entropy–TOPSIS approach in order to address this issue. It combines the Quality Characteristic Analysis Chart (QCAC), entropy method and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS). The proposed method is not only helpful to measure and determine whether the quality characteristics meet 6σ, 5σ, 4σ or 3σ but also to rank improvements in all substandard quality characteristics of a product in light of resource requirements and potential for performance improvements simultaneously, making it suitable to all manufacturing industries. Moreover, it also can be a powerful tool for analysing the problems that lead to substandard quality characteristics due to poor accuracy and/or precision. Firstly, using the QCAC, the substandard quality characteristics of the product can be determined and the corresponding values of the Discrimination Distance (DD) can then be computed. Subsequently, all the substandard quality characteristics can be regarded as alternatives when conducting entropy and TOPSIS analyses. Secondly, the weights of the evaluation criteria can be calculated by using the entropy method. Lastly, the weights of the evaluation criteria and the values of DD can be substituted into the TOPSIS method. The manufacturer can then categorically prioritise improvement options for all substandard quality characteristics with respect to resource requirements, and consider potential for performance improvements simultaneously. An example is provided for a bicycle quick release manufacturer to illustrate in detail the calculation process of the developed approach. Finally, the advantages of the proposed method are also given through comparisons with Process Capability Analysis Chart and TOPSIS methods.
關鍵字Quality Characteristic Analysis Chart (QCAC); Discrimination Distance (DD); Entropy; Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS)
語言英文(美國)
ISSN0020-7543;1366-588X
期刊性質國外
收錄於EI;SCI
產學合作
通訊作者Yang, Chun-Ming
審稿制度
國別英國
公開徵稿
出版型式紙本
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