教師資料查詢 | 類別: 期刊論文 | 教師: 施盛寶 Shih, Sheng-pao (瀏覽個人網頁)

標題:Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment
學年102
學期1
出版(發表)日期2013/11/01
作品名稱Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment
作品名稱(其他語言)
著者Shih, Sheng-Pao; Jiang, James J.; Klein, Gary; Wang, Eric
單位淡江大學資訊管理學系
出版者Amsterdam: Elsevier BV * North-Holland
著錄名稱、卷期、頁數Information &; Management 50(7), p.582–589
摘要The unique environment of the information technology (IT) worker is prone to create work exhaustion, a conceptual component of job burnout. Prior research on the IT worker focuses primarily on the antecedent conditions to work exhaustion, uniquely identifying the IT work environment including emotional dissonance, perceived workload, role ambiguity and conflict, autonomy, and fairness of rewards. However, though work exhaustion is a critical product of conditions in the IT work environment, two ignored dimensions of job burnout theory, depersonalization and lessened feelings of personal accomplishment, create a more complete picture and extend current models of IT worker burnout. The extended model with established antecedents is empirically tested through survey techniques and found to hold. Management needs to be aware of these additional symptoms of burnout to circumvent undesirable consequences.
關鍵字IT employees;Work exhaustion;Depersonalization;Personal accomplishment;Job satisfaction
語言英文(美國)
ISSN0378-7206;1872-7530
期刊性質國外
收錄於SSCI;
產學合作
通訊作者Klein, Gary
審稿制度
國別荷蘭
公開徵稿
出版型式,紙本
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