教師資料查詢 | 類別: 期刊論文 | 教師: 張鈿富 Dian-fu Chang (瀏覽個人網頁)

標題:Improving Undergraduate Teaching in Taiwan: Examining Perceived Gaps between Faculty and Students
學年100
學期1
出版(發表)日期2011/12/01
作品名稱Improving Undergraduate Teaching in Taiwan: Examining Perceived Gaps between Faculty and Students
作品名稱(其他語言)
著者張鈿富; Chang, Dian-fu; Yeh, Chao-chi; Chang, Hsiao-chi
單位淡江大學教育政策與領導研究所
出版者高等教育評鑑中心基金會;華藝數位股份有限公司
著錄名稱、卷期、頁數高教評鑑=Evaluation in Higher Education 5(2)頁1-18
摘要This study applied the Parasuraman, Zeithaml, and Berry (PZB) model to examine the perceived gap of teaching quality between faculty and students in Taiwan. The research data for this study were derived from the 2007-2008 evaluation report of the Ministry of Education (MOE) Teaching Excellence Project. This study transformed the data from faculty and student questionnaires in 28 participating universities. This article presents the gaps between the "importance of teaching quality" and "actual improvement of teaching" in percentiles. Both the t test and the Chi-squared Automatic Interaction Detector (CHAID) were used to examine differences in teaching quality. The results show differences for the manner in which faculty and students assess the importance of teaching quality, and actual teaching improvement. Faculty are typically more optimistic with their teaching quality and are more likely to provide a better assessment of their teaching quality than their students are. This study also identified factors that affect gaps in teaching quality, as follows (in order of importance): status (faculty or students), university sector, university scale, and university funding. In conclusion, this study proposes suggestions to improve teaching practices on different campuses.
關鍵字Teaching Quality;Service Quality Gap;Higher Education;Teaching Evaluation
語言英文(美國)
ISSN1997-2334
期刊性質國內
收錄於
產學合作
通訊作者
審稿制度
國別中華民國
公開徵稿
出版型式,電子版
相關連結
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