教師資料查詢 | 類別: 會議論文 | 教師: 陳敦基 CHEN DUNG-CHI (瀏覽個人網頁)

標題:高速鐵路票務系統功能之建立
學年89
學期1
發表日期2000/10/21
作品名稱高速鐵路票務系統功能之建立
作品名稱(其他語言)
著者陳敦基; 石豐宇
作品所屬單位淡江大學運輸管理學系
出版者淡江大學
會議名稱新世紀軌道運輸國際學術研討會=International Conference on Rail Transportation of New Century
會議地點臺北縣, 臺灣
摘要高速鐵路票務系統功能之規劃,攸關為未來旅客搭乘之便利性與公平性,以及高鐵營運者之經營績效。在便利性與公平性方面,本文所探討之內容包括「訂、開票方式」、「票證種類」、「驗票程序」、「票證整合」及「補償與處罰」等,而在經營績效方面,本研究則探討「座位管理」之可行策略,如指定席與自由席之規劃等,以有效吸收消費者剩餘,提高經營者營收。因此,本文所獲得之具體研究成果,除了強調旅客權益之保護外,並以提升高鐵計畫之自償率,確保高鐵之永續經營為目標。;This study deals with the measures for passenger's convenience and equity, and the operator's performance in the ticketing system of Taiwan's high-speed railway (HSR). For the measures regarding passenger's convenience and equity, this study specifies the booking system, the fare class structure, the ticket identification system, the procedures for the integration of various ticketing systems , and the terms and conditions for passenger's compensation. For the measures regarding operator's performance, this paper proposes some feasible seat inventory control strategies, such as different fare classes between the reserved and the non-reserved seats, to regain the consumer's surplus. Therefore, both passenger's welfare and operator's profit are well reserved in the functional specification on HSR's ticketing system. As a result, the objectives to increase the rate of self-financing and to maintain a sustainable HSR system can be achieved.
關鍵字高速鐵路;票務功能;座位管理;High Speed Railway;Ticketing Function;Seat Management
語言中文
收錄於
會議性質國際
校內研討會地點
研討會時間20001021~20001021
通訊作者
國別中華民國
公開徵稿Y
出版型式紙本
出處新世紀軌道運輸國際學術研討會論文集=Proceedings of the International Conference on Rail Transportation of New Century,頁323-338
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