教師資料查詢 | 類別: 會議論文 | 教師: 王居卿 WANG, CHU-CHING (瀏覽個人網頁)

標題:社會交換觀點下知識分享意願之研究
學年91
學期1
發表日期2002/11/15
作品名稱社會交換觀點下知識分享意願之研究
作品名稱(其他語言)
著者王居卿; 楊明洲
作品所屬單位淡江大學企業管理學系
出版者台南市遠東技術學院
會議名稱2002年顧客關係管理學術研討會
會議地點臺南, 臺灣
摘要隨著科技進步,我們已邁入知識經濟的時代,而在知識經濟下知識管理就顯得格外地重要。知識管理的重點在於如何推動知識共享,希望藉由知識在組織中流動,能將組織知識蓄積下來,即使在人員快速流失時,亦能確保組織競爭優勢的存在。但知識分享常難以進行,其原因在於組織成員往往會將其所擁有的知識當作是其競爭優勢,因此當該成員離開組織時,便會將其自組織中學習到的經驗帶走。鑑此,本研究的目的便在於了解知識分享的模式與建立促進知識分享的方法。本研究以社會交換觀點去探討影響知識分享意願之模式,以分配公平及程序公平為出發點,透過組織承諾影響知識分享意願。本研究透過相關分析、變異數分析及LISREL單指標徑路分析探討其間關係。研究結果顯示知識分享意願與社會交換觀點之模式確實存在。;The fast development of advanced technology has brought us into the era of knowledge economy, and the knowledge management will be the important issue in knowledge economy. The key in knowledge management is to improve knowledge sharing, and store the knowledge by transfering the knowledge, and even deposit the despite the employee leave. One of the reasons why knowledge sharing is hard to be effective is that staffs usually hold the knowledge as their competitive advantage. When some of the staffs leave the organization, they may take those experiences and knowledge away from the organization. Therefore, the main purpose of this study is to understand the model of knowledge sharing and find some way to improve the employees willing to share their knowledge. The study explores the model of knowledge sharing willing based on the perspective of Social Exchange Theory. In the model, organization commitment intervenes the distributive justice and procedure justice. This study use Pearson correlation analysis, ANOVA, and construct a LISREL model to identify the relationships among those variables in the model. The research results shown that: A significant relationship between the knowledge sharing and social exchange theory has exited in the model and the willing of knowledge sharing.
關鍵字知識管理;社會交換理論;組織承諾;知識分享;組織公平;Knowledge Management;Social Exchange
語言中文
收錄於
會議性質國內
校內研討會地點
研討會時間20021115~20021115
通訊作者
國別中華民國
公開徵稿Y
出版型式紙本
出處2002年顧客關係管理學術研討會論文集頁108-127
相關連結
Google+ 推薦功能,讓全世界都能看到您的推薦!