教師資料查詢 | 類別: 期刊論文 | 教師: 張巧真 CHANG, CHIAO-CHEN (瀏覽個人網頁)

標題:The role of personality traits in online consumer complaint behavior and service recovery expectation
學年97
學期1
出版(發表)日期2008/10/01
作品名稱The role of personality traits in online consumer complaint behavior and service recovery expectation
作品名稱(其他語言)人格特質在網路消費者抱怨行為及服務補救上所扮演之角色
著者Chang, Chiao-chen; Huang, Jen-hung
單位淡江大學企業管理學系
出版者Scientific Journal Publishers
著錄名稱、卷期、頁數Social Behavior and Personality: an international journal 36(9), pp.1223-1232
摘要Previous studies have found that various nonverbal behaviors performed by women are associated with men approaching. A female confederate was instructed either to smile or to not smile at a man when entering a bar. It was found that those men who were smiled at approached the woman and considered her more favorably. This effect is explained in accordance with studies that found smiling enhanced attractiveness and that a smile is interpreted to be a signal of a woman's interest towards a man.
關鍵字courtship behavior; nonverbal influence; smile
語言英文
ISSN0301-2212
期刊性質國外
收錄於SSCI
產學合作
通訊作者
審稿制度
國別紐西蘭
公開徵稿
出版型式紙本
相關連結
SDGs
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