期刊論文

學年 108
學期 1
出版(發表)日期 2019-11-01
作品名稱 Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store
作品名稱(其他語言)
著者 Hung-CheWu; Chi-Han; Ching-Chan Cheng
單位
出版者
著錄名稱、卷期、頁數 Journal of Retailing and Consumer Services 51, p.409-420
摘要 The objective of this study is to examine the experiential quality of consumers to better understand the relationship impact on their perceived experiential psychological states and experiential outcomes in the retail industry. The data were collected from 548 consumers who completed purchasing items at one Bingo Box in Shanghai, indicating that the proposed model fitted the data. Results will assist retail management in developing and implementing self-service strategies to increase experiential quality and experiential psychological states in order to increase consumer perceptions of experiential outcomes.
關鍵字 xperiential quality;Experiential psychological states;Experiential outcomes
語言 en
ISSN 0969-6989;1873-1384
期刊性質 國外
收錄於 SSCI
產學合作
通訊作者
審稿制度
國別 GBR
公開徵稿
出版型式 ,電子版,紙本
相關連結

機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/118057 )