期刊論文

標題 Modeling the impact of service innovation for small and medium enterprises: A system dynamics approach
學年 106
學期 2
出版(發表)日期 2018/03/01
作品名稱 Modeling the impact of service innovation for small and medium enterprises: A system dynamics approach
作品名稱(其他語言)
著者 Yen-Hao Hsieh; Yun-Hsuan Chou
單位
出版者
著錄名稱、卷期、頁數 Simulation Modelling Practice and Theory 82 ,p.84-102
摘要 Small and medium-sized enterprises have played an important role in Taiwan's economic development. As the importance of service grows, SMEs could undergo transformation via service innovation. SMEs are likely to encounter within the context of globalization and tried to identify the key factors influencing service innovation. Resource-based theory was used to construct system dynamics models for the SMEs prior to and after service innovation in order to develop a set of evaluation mechanisms. Simulation results showed that SMEs face operational difficulties due to globalization. Thus, SMEs should invest appropriate resources to develop market adaptability, knowledge application capability, collaboration abilities, and the effective application of information technology. This will enhance the overall service innovation capability of the business, which could then establish a new service value and increase market competitiveness.
關鍵字 Service innovation;Small and medium enterprises;System dynamics;Resource-based theory;Modeling;Simulation
語言 英文
ISSN
期刊性質 國外
收錄於 SCI;
產學合作
通訊作者
審稿制度
國別 荷蘭
公開徵稿
出版型式 ,電子版,紙本