會議論文
學年 | 102 |
---|---|
學期 | 1 |
發表日期 | 2013-10-16 |
作品名稱 | Simulation of Theme Park Queuing System by using ARENA |
作品名稱(其他語言) | |
著者 | Chu, Liou; Hui, Lin; Hung, Fu-Yi |
作品所屬單位 | 淡江大學資訊創新與科技學系 |
出版者 | |
會議名稱 | The Ninth International Conference on Intelligent Information Hiding and Multimedia Signal Processing |
會議地點 | Beijing, China |
摘要 | Queuing in theme parks is a significant factor decreasing customer satisfaction. Visitors spend much time standing and waiting for the rides. If the visitors can register in a virtual queue for the rides while engaging some other activities, the wasted time will be reduced and the customer satisfaction level increases. This study is first to design a queuing system for theme parks that visitors can register for favorite rides into virtual queues. A simulation tool Arena is used for assessing the improvement and satisfaction level. Further implementation of applying near field communication (NFC) technology and wireless communication will be carried out in the future study. |
關鍵字 | |
語言 | en |
收錄於 | |
會議性質 | 國際 |
校內研討會地點 | |
研討會時間 | 20131016~20131018 |
通訊作者 | |
國別 | CHN |
公開徵稿 | Y |
出版型式 | 電子版 |
出處 | |
相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/100646 ) |