會議論文

學年 99
學期 2
發表日期 2011-06-09
作品名稱 Product Aesthetics is Must or Plus? Trade-off Between Product Aesthetic and Functional Attributes
作品名稱(其他語言)
著者 Huang, Je-sheng
作品所屬單位 淡江大學國際企業學系
出版者
會議名稱 The 2011 INFORMS Marketing Science Conference
會議地點 the Intercontinental Hotel & Convention Center in Houston, Texas, U.S.A.
摘要 Previous research has shown that consumer preferences have both hedonic and utilitarian dimensions. The aesthetic aspect of a product is normally taken as a source of hedonic consumption. What we are mostly interested in is whether the product aesthetic attribute will dominate consumer choice rather than product functional attributes? And how a preference of product aesthetic attribute will evoke the critical justification effect on hedonic consumption? Based on the research on loss aversion that demonstrates an asymmetry in evaluations depending on the direction of the proposed trade, the authors predict that differential loss aversion for product attributes may be a function of attribute importance for consumer. Therefore, this article conducted some trade-off decision tasks under the condition of given same price for each pair of comparable aesthetic-functional attributes, in order to examine which of both opposite attributes consumer will forfeiture under the price and other attributes equals. The authors chose mp3 players as the experiment target, and design four pairs of hypothetical products, focusing on salient aesthetic versus salient functional attribute respectively, namely push button with planer vs. convex style, USB connector is hided vs. exposed, with speaker vs. non, and with touch screen vs. non. In addition, due to different aesthetic acumens among consumers, the authors clustered respondents into several groups based on the measurement of the centrality of visual product aesthetic (CVPA). The findings indicate that this aesthetic-functional trade-offs design can derive the asymmetry in preferences of relative loss aversion between product aesthetic and functional attributes, which has significant heterogeneities among consumers with different CVPA.
關鍵字 Product Aesthetic Attributes, Justification Effect, Preference Reversal
語言 en
收錄於
會議性質 國際
校內研討會地點
研討會時間 20110609~20110611
通訊作者 Huang, Jesheng
國別
公開徵稿 Y
出版型式 紙本
出處 The 2011 INFORMS Marketing Science Conference
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