關鍵字查詢 | 類別:專書單篇 | | 關鍵字:The Role of Trust in the Prioritization of Channel Choice

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序號 學年期 教師動態
1 103/1 公行系 李仲彬 副教授 專書單篇 發佈 The Role of Trust in the Prioritization of Channel Choice , [103-1] :The Role of Trust in the Prioritization of Channel Choice專書單篇The Role of Trust in the Prioritization of Channel ChoiceFu, Kaijo; Chung-pin Leee-governance;trust;citizen preference;channel choiceSpringerElectronic Government-Lecture Notes in Computer Science ,Page96-105The role of trust is a significant element in the digital channel. While most studies have examined how the idea of trust has affected users’ behaviors and developed integrative models of e-government, little attention has been paid to its critical role as a factor affecting citizens’ preference toward certain service channels. There is no systematic investigation to compare different types of channel choices by differentiating between primary public service deliveries such as government information, application and transaction, and e-participation. Therefore, the purpose of this study is to explore how to perceive the role of trust as a possible determinant of service choice, in terms of different types of government ser
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