關鍵字查詢 | 類別:期刊論文 | | 關鍵字:A National Quality Award Winner’s Practice in Heis

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序號 學年期 教師動態
1 104/2 校長室 張家宜 董事長 期刊論文 發佈 A National Quality Award Winner’s Practice in Heis , [104-2] :A National Quality Award Winner’s Practice in Heis期刊論文A National Quality Award Winner’s Practice in Heis國家品質獎獲獎大學之個案研究許麗萍; Li-Ping Hsu; 張家宜; Flora Chia-I Chang; 歐陽良裕; Liang-Yuh Ouyang國家品質獎;高等教育;個案研究;National Quality Award;higher education;TQM;case studyJournal of Quality=品質學報 23(1), pp.60-76Higher educational institutions have recognized TQM as a powerful tool for improving management effectiveness in evolving new educational environments. This paper aims to identify the critical success factors during the process of applying for the Taiwan National Quality Award (TNQA) from the perspectives of top management. We use the case study research strategy to provide multiple sources of evidence from a single university. Data for this study were collected from internal documents, the university's website, TNQA audit reports, and semi-structured interviews. Several examples of quality activities on how to improve performance are presented. The research also profiles numerous insights and feedb
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