關鍵字查詢 | 類別:期刊論文 | 關鍵字 | 關鍵字:Service quality

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序號 學年期 教師動態
1 107/1 運管系 許超澤 教授 期刊論文 發佈 Using a hybrid method for evaluating and improving the service quality of public bike-sharing systems , [107-1] 關鍵字:Public bike systeml;Service quality;Grey-DANP;Grey-VIKOR;Multiple criteria decision-making (MCDM)
2 97/1 觀光系 陳淑娟 副教授 期刊論文 發佈 The Evaluation of Airline Service Quality by the Refined Importance-Performance Analysis , [97-1] 關鍵字:Importance-Performance analysis;Airlines;Service quality
3 99/1 觀光系 陳淑娟 副教授 期刊論文 發佈 航空公司組織文化與組織承諾之研究 , [99-1] 關鍵字:航空公司;組織文化;組織承諾;服務品質;Airlines;Organizational culture;Organizational commitment;Service quality
4 99/1 觀光系 陳淑娟 副教授 期刊論文 發佈 亞洲航線服務品質之跨文化觀點研究 , [99-1] 關鍵字:跨文化;服務品質;改良式重要性-績效分析法;cross-culture;service quality;Refined Importance-Performance Analysis
5 104/1 觀光系 陳淑娟 副教授 期刊論文 發佈 臺鐵遊輪式觀光列車服務品質、旅客滿意度與再乘意願之研究 , [104-1] 關鍵字:遊輪式觀光列車;服務品質;滿意度;再乘意願;TRA Cruise-style Train;Service Quality;Satisfaction;Retaking Intention
6 104/1 觀光系 陳淑娟 副教授 期刊論文 發佈 Passengers' Perspective Toward Airport Service Quality: The Comparison Between TPE and TSA , [104-1] 關鍵字:Service quality;Satisfaction;Airport;TPE;TSA
7 102/2 體育教學組 李俞麟 副教授 期刊論文 發佈 淡江大學重量訓練室服務品質與再使用意願之研究 , [102-2] 關鍵字:重量訓練室;服務品質;再使用意願;weight training room;service quality;reusing intention
8 104/1 運管系 許超澤 教授 期刊論文 發佈 Improving airline service quality based on rough set theory and flow graphs , [104-1] 關鍵字:rough set;flow graph;service quality;airline;data mining
9 104/1 教政所 鈕方頤 助理教授 期刊論文 發佈 國小補習班之服務品質、企業形象與顧客滿意度研究 , [104-1] 關鍵字:補習班;服務品質;企業形象;顧客滿意度;Cram school;Service quality;Corporate image;Customer satisfaction
10 103/2 運輸物流中心 陶治中 教授 期刊論文 發佈 公共運輸無縫轉乘服務品質、滿意度與忠誠度之關聯模式建構:以台北都會區轉運站為例 , [103-2] 關鍵字:公共運輸;無縫轉乘服務品質;無縫轉乘滿意度;乘客公共運輸忠誠度;結構化方程模式;貝氏網路;Public Transportation;Service Quality of Seamless Transfer;Satisfaction of Seamless Transfer;The Passengers’ Loyalty of Public Transportation;Structural Equation Modeling;Bayesian Network
11 103/1 運管系 許超澤 教授 期刊論文 發佈 Improving transportation service quality based on information fusion , [103-1] 關鍵字:Bus;Service quality;DEMATEL;Fuzzy integral;ANP
12 102/1 企管系 汪美伶 教授 期刊論文 發佈 Implementing CRM in Nursing Homes: The Effects on Resident Satisfaction , [102-1] 關鍵字:Customer relationship management;Service quality;Physical environment quality;Interaction quality;Resident satisfaction;Nursing home;Customer services quality;Nursing homes
13 100/1 運管系 許超澤 教授 期刊論文 發佈 A Service Quality Survey for Domestic Airlines , [100-1] 關鍵字:服務品質; 航空公司; 重要度-績效分析; SERVOUAL; Service quality; Airline; Importance-performance analysis
14 100/1 企管系 張瑋倫 教授 期刊論文 發佈 A Quality-Based Pricing Model for Internet-Enabled Services , [100-1] 關鍵字:Service Pricing; Internet Service; and Service Quality
15 101/1 企管系 張瑋倫 教授 期刊論文 發佈 Service Idealism: The Sense Perception of Personality , [101-1] 關鍵字:brand knowledge;service idealism;service quality
16 102/1 資管系 吳雅鈴 副教授 期刊論文 發佈 Do Happier Customers Generate More Profits? An Analysis of Customer Contribution in a Bank , [102-1] 關鍵字:Product quality;service quality;customer satisfaction;customer assets;customer contribution
17 100/1 運管系 許超澤 教授 期刊論文 發佈 Using a modified grey relation method for improving airline service quality , [100-1] 關鍵字:Service quality;Customers’ needs;Airline;Grey relation;SERVQUAL;Multiple-criteria decision-making (MCDM)
18 100/1 教政所 張鈿富 教授 期刊論文 發佈 Improving Undergraduate Teaching in Taiwan: Examining Perceived Gaps between Faculty and Students , [100-1] 關鍵字:Teaching Quality;Service Quality Gap;Higher Education;Teaching Evaluation
19 100/2 運管系 許超澤 教授 期刊論文 發佈 Reply to “Comment on using a modified grey relation method for improving airline service quality” , [100-2] 關鍵字:TOPSIS; Grey relation;VIKOR;Service quality
20 94/1 管科系 黃文濤 教授 期刊論文 發佈 Using Statistical Data and Signed Distance of Fuzzy Aggregate Evaluation Method on Application of Measuring Service Quality of Hotel , [94-1] 關鍵字:Two-stage fuzzy aggregate evaluation; Service quality; Signed distance; Hotel industry
21 98/2 教科系 何俐安 教授 期刊論文 發佈 Individual differences and job performance: The relationship among personal factors, job characteristics, flow experience, and service quality , [98-2] 關鍵字:job characteristic; flow experience; service quality; meditation; length of employment; gender
22 99/2 會計系 方郁惠 教授 期刊論文 發佈 Understanding customers' satisfaction and repurchase intentions: An integration of IS success model, trust, and justice , [99-2] 關鍵字:Home shopping; IS success model; Justice; Online catalogues; Online shopping; Repurchase intention; Satisfaction; Service quality assurance; Taiwan; Trust
23 100/1 企管系 張瑋倫 教授 期刊論文 發佈 A Mixed Initiative Model for Quality-Based E-Services Pricing , [100-1] 關鍵字:e-service quality;e-service pricing;multi-attribute utility theory;e-service premium
24 98/1 國企系 孫嘉祈 副教授 期刊論文 發佈 Using fuzzy TOPSIS method for evaluating the competitive advantages of shopping websites , [98-1] 關鍵字:Shopping website; Technology acceptance factors; Website service quality; Specific holdup cost; Fuzzy TOPSIS
[第一頁][上頁]1[次頁][最末頁]目前在第 1 頁 / 共有 24 筆查詢結果