An Examination of the Catalyst for Tapping into Mobile Financial Services in the Post-COVID-19 World
學年 110
學期 1
出版（發表）日期 2021-08-10
作品名稱 An Examination of the Catalyst for Tapping into Mobile Financial Services in the Post-COVID-19 World
作品名稱（其他語言）
著者 Chia-Chi Sun; Shih-Chi Chang
單位
出版者
著錄名稱、卷期、頁數 Mathematics 9(16), 1906
摘要 Amid the widespread impact of COVID-19, mobile financial services (MFS) have experienced extensive requests due to the failure to perform physical installments and the need for secure transactions. This trend cannot end the utility of cash but it may promote portable monetary administration toward a cashless world. MFS is anticipated to have a bright future as m-commerce increasingly becomes widely known. This study proposes the choice of making a trial and assessment research facility by using a fuzzy model as the most expository device. General forms of a triangular fuzzy number are subjective categories for a linguistic variable. Linguistic variables take on values defined in their term set, that is, the set of linguistic terms. The essential components, including personal innovativeness, transaction completeness, user-friendliness, anonymity, and privacy, are causal competitive advantages of the mobile payment system framework and may play a critical part in reacting to MFS. This study shows that transaction completeness, innovative interface design, privacy, and security facilitate MFS adoption. Furthermore, reliability is necessary to enhance trust in the MFS technology. This study draws on the outcomes of administrative suggestions and recommends a few observational strategies to improve the monetary administration in the MFS industry.
關鍵字 COVID-19 pandemic;mobile financial services;mobile payment;fuzzy set;decision-making trial and evaluation laboratory;decision-making
語言 en_US
ISSN 2227-7390
期刊性質 國外
收錄於 SCI
產學合作
通訊作者
審稿制度 否
國別 CHE
公開徵稿
出版型式 ,電子版,紙本
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