期刊論文

學年 102
學期 2
出版(發表)日期 2014-06-03
作品名稱 Enabling innovative ability: knowledge sharing as a mediator
作品名稱(其他語言)
著者 Kuo, Yen-Ku; Kuo, Tsung-Hsien; Ho, Li-An
單位
出版者
著錄名稱、卷期、頁數 Industrial Management & Data Systems 114(5), p.696-710
摘要 Purpose The purpose of this paper is to investigate the relationships among job satisfaction, workplace friendship, knowledge sharing and service innovation. Design/methodology/approach This is an empirical study that targets electronic information engineers at the science parts located in Taipei, Hsinchu and Tainan (n=851), utilizing a survey questionnaire as the data collection instrument to test the relationship among the four dimensions. Findings The results indicated that: first, both job satisfaction and workplace friendship have demonstrated a significant effect on service innovation; second, knowledge sharing significantly moderates the effect of job satisfaction and workplace friendship on service innovation. Originality/value The present study adds value by examining the moderating effect of knowledge sharing. The results can contribute to the strategic planning of human resource development in order to enhance the capability of service innovation in the technological industry.
關鍵字 Job satisfaction;Service innovation;Knowledge sharing;Workplace friendship
語言 en
ISSN 0263-5577
期刊性質 國外
收錄於 SCI EI
產學合作
通訊作者 Ho, Li-An
審稿制度
國別 GBR
公開徵稿
出版型式 ,紙本
相關連結

機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/110531 )